Terms & Conditions and Customer Information

General Terms and Conditions (GTC)
As of April 7, 2025

§ 1 Scope of Application
(1) These General Terms and Conditions of Sale (hereinafter referred to as GTC) apply to all
contracts concluded through our online store between us, LB24 International
GmbH, Badenstedterstr. 96-98, 30453 Hannover, Registry Court: Local Court
Hanover, registration number: HRB 206057, represented by the managing director Ugas Bassai,
Tel.: 0511 87989379, Email: info@luxusbetten24.de
and you as our customer. The terms and conditions apply regardless of whether you are a consumer,
are entrepreneurs or businessmen.
(2) All agreements made between you and us in connection with the purchase contract
Agreements arise from these General Terms and Conditions, our order confirmation and
our acceptance declaration.
(3) The version of the General Terms and Conditions valid at the time of the conclusion of the contract shall apply.
(4) We do not accept any terms and conditions of the customer that differ from our own. This applies even if
we do not expressly object to the inclusion.
§ 2 Conclusion of Contract
(1) The presentation and promotion of items in our online store does not constitute
constitutes a binding offer to conclude a purchase agreement.
(2) By submitting an order through the online store by clicking on the
By clicking the "order with obligation to pay" button, you are placing a legally binding order.
You are bound to the order for a period of two weeks after placing the order
bound; your right, if applicable under § 3, to cancel your order
revoked, remains unaffected.
(3) We will process the access of your order placed through our online store
confirm immediately by email. Such an email does not yet constitute a binding
Acceptance of the order, unless it also includes confirmation of receipt
at the same time declares acceptance.
(4) A contract is only concluded when we confirm your order by
Accept by declaration of acceptance or by delivering the ordered items.
(5) We can only accept orders for deliveries abroad with a minimum of
Consider the minimum order value. You can find the minimum order value in our
Refer to the price information provided by the online store.
(6) Should the delivery of the goods you ordered not be possible, for instance because the
if the corresponding goods are not in stock, we refrain from issuing an acceptance declaration.
in this case, a contract does not come into effect. We will inform you about this without delay
inform and immediately refund any consideration already received.
(7) The seller reserves the right, in the event of incorrect or incomplete
to withdraw from the contract in the event of proper self-supply. This applies only to the
In the event that the non-delivery is not attributable to the seller and he is with the
concluded a specific hedging transaction with the supplier with due diligence
has. The seller will make all reasonable efforts to

procure. In the event of unavailability or only partial availability of the
The customer will be informed immediately and the consideration will be provided immediately
refunded.
§ 3 Free Cancellation
(1) Free cancellation is available within the first 48 hours after placing the order
possible.
(2) The right of withdrawal remains unaffected.
§ 4 Right of Withdrawal
(1) If you are a consumer (i.e., a natural person who places the order for a
which is not part of your commercial or independent professional activity
can be attributed), you are entitled in accordance with statutory provisions
a right of withdrawal.
(2) The cancellation policy and the cancellation form for the purchase of non-parcelable
Goods (freight shipping) are available here.
(3) The cancellation policy and the cancellation form for the purchase of parcelable goods
(Postal dispatch) is available here.
§ 5 Delivery Conditions
(1) We are entitled to make partial deliveries, as long as this is reasonable for the customer.
(2) The goods are shipped within the timeframe specified by the seller
delivery area to the delivery address specified by the customer, unless otherwise
is agreed upon. In processing the transaction, the one in the order processing of the
Buyer's specified delivery address is decisive.
(3) For goods delivered by freight, delivery is "free
curbside, i.e., up to the nearest public area to the delivery address
curbside, unless the online shop's shipping information states otherwise
unless otherwise agreed and unless otherwise stipulated.
(4) As a customer, have you followed the shipping information of the online store
a delivery 'free to point of use' selected, then the delivery of the goods will be made up to
to the place of intended use of the goods.
(5) As a customer, have you followed the shipping information of the online store
chosen a delivery 'with assembly', then the delivery of the goods will be made to the location of the
intended use of the goods. The goods will be assembled at this location.
(6) If the customer is acting as a consumer, they are requested to inspect the delivered goods
to report obvious transport damage to the carrier and notify the seller
to inform about this. The warranty rights remain unaffected.
(7) We would like to point out that the goods delivered by freight can be handled by a maximum of 2
Individuals to the place of use or to the installation site on access paths and
is brought through entrances that are usually intended for that purpose, through
to be used by individuals. The customer bears the risk that the goods in terms of size
and weight transported through the access paths and through entrances by 2 persons
can be. The customer is not authorized to demand that the carrier handle devices
or use machinery to transport the goods to the place of use or to the

delivery location. The forwarding agency is authorized to transport the goods into the
4th floor and higher floors to refuse.
(8) If the shipping company returns the dispatched goods to us because delivery or
Delivery to the place of use or installation site at the customer's location not
the customer bears the costs for the unsuccessful shipment. This does not apply if
the customer did not cause the circumstance that led to the impossibility of delivery
has represented or if he is temporarily unable to accept the offered service
was prevented, unless the seller had provided the service for a reasonable period of time
had previously announced. Furthermore, this applies in regard to the costs of sending
not if the customer effectively exercises their right of withdrawal. For the return shipping costs
applies when the customer effectively exercises the right of withdrawal as stated in the
Cancellation policy for non-parcelable goods (freight shipping)
Regulation.
§ 6 Additional Provisions for the Assembly Service
If the seller is obligated by the terms of the contract to do more than just deliver the goods
the assembly of the goods at the customer's location, the following applies:
(1) The seller provides his services at his discretion either in person or
by qualified personnel selected by him. In this process, the seller
also make use of the services of third parties (subcontractors) who act on his behalf
be. Unless otherwise specified in the seller's service description
results in, the customer has no right to choose a specific person to
Execution of the assembly.
(2) The customer must provide the seller with the information necessary for the provision of the owed service
to provide all required information completely and truthfully,
provided that their procurement according to the content of the contract does not fall within the scope of duties of the
falls to the seller.
(3) Following the conclusion of the contract, the seller will contact the customer,
to arrange an appointment for the due service. The customer
ensures that the seller or the personnel commissioned by them
has access to the client's specified facilities on the agreed date.
§ 7 Prices and Shipping Costs
(1) All prices listed in our online store are gross prices including the
legal value-added tax and are subject to additional shipping costs.
(2) Shipping costs are included in our prices in our online store
stated. The price including VAT and applicable shipping costs will be
also displayed in the order form before you submit the order.
(3) If we fulfill your order according to § 4 para. 1 through partial deliveries, there will arise
You only for the first partial delivery shipping costs. If the partial deliveries occur on
We charge shipping costs for each partial delivery according to your request.

(4) If you effectively revoke your contractual declaration in accordance with § 3, you may under
the reimbursement of costs already paid in accordance with legal requirements
Shipping to you (outbound shipping costs) will be charged.
§ 8 Terms of Payment, Set-off and Right of Retention
(1) The purchase price and shipping costs can be paid in advance to our
be paid from the accounts listed.
(2) When selecting a payment method offered through the payment service "PayPal"
payment processing is carried out via PayPal, PayPal (Europe) S.à r.l. et Cie, S.C.A., 22-
24 Boulevard Royal, L-2449 Luxembourg, where PayPal also avails itself of the services
can use a third-party payment service. Provided that the seller also via PayPal
payment methods that involve advance payment by the seller to the customer (e.g.
invoice purchase or installment payment), he assigns his payment claim to PayPal to that extent
or to the party commissioned by PayPal and specifically named to the customer
payment service provider. Before accepting the seller's declaration of assignment, conducts
PayPal or the payment service provider commissioned by PayPal using the
conducts a credit check using the customer data provided. The seller reserves the right,
the customer the selected payment method in the event of a negative
to refuse the examination results. Upon approval of the selected payment method has
the customer the invoice amount within the agreed payment period or in the
to pay at agreed payment intervals. In this case, he can only pay to PayPal
or the payment service provider commissioned by PayPal with discharging effect
perform. However, the seller remains responsible for
general customer inquiries e.g., about the goods, delivery time, shipping, returns,
Complaints, declarations of revocation and submissions, or credits. For further
Information on the payment method 'Paypal' can be found by the customer on the internet at
https://https://www.paypal.com/de/webapps/mpp/ua/legalhub-full/ abrufen.
(3) When selecting the payment method "SOFORT", the payment processing is carried out via the
Payment service provider SOFORT GmbH, Theresienhöhe 12, 80339 Munich (
Following "IMMEDIATELY"). To pay the invoice amount via "IMMEDIATELY"
must have an account activated for participation in "SOFORT"
have an online banking account, authenticate accordingly during the payment process
and confirm the payment instruction to "SOFORT". The payment transaction
is immediately carried out by "SOFORT" and the customer's bank account
charged. The customer can find more information about the payment method "SOFORT" on the internet
retrieve at https://www.klarna.com/sofort/.
(4) When selecting a payment option offered through the "Shopify Payments" service
Payment is processed through the payment service provider Stripe
Payments Europe Ltd., 1 Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland
(hereinafter "Stripe"). The individual services offered through Shopify Payments
Payment methods are communicated to the customer in the seller's online store.
For processing payments, Stripe may utilize additional payment services, for which
special payment terms may apply, which the customer may be separately

is indicated. Further information on "Shopify Payments" can be found on the internet at
https://www.shopify.com/legal/terms-payments-de abrufbar.
(5) When selecting a payment method offered through the payment service "Stripe"
payment processing through the payment service provider Stripe Payments Europe Ltd., 1
Grand Canal Street Lower, Grand Canal Dock, Dublin, Ireland (hereinafter "Stripe"). The
the individual payment methods offered via Stripe are presented to the customer in the online store
informed by the seller. For the processing of payments, Stripe may use additional
Payment services operate, for which special payment terms may apply, to which
the customer may be separately notified. Further information about Stripe can be found in the
Available online at https://stripe.com/de.
(6) When selecting the payment method credit card via Stripe, the invoice amount is due with
Contract conclusion immediately due. Payment processing is carried out via the
Payment service provider Stripe Payments Europe Ltd., 1 Grand Canal Street Lower, Grand
Canal Dock, Dublin, Ireland (hereinafter referred to as "Stripe"). Stripe reserves the right to
to conduct a credit check and to deny this payment method if the credit check is negative
to reject. Further information about Stripe can be found online at https://stripe.com/de
available.
(7) When selecting a payment method offered through the payment service "Klarna"
payment processing is carried out via Klarna Bank AB (publ), Sveavägen 46, 111 34
Stockholm, Sweden (hereinafter referred to as "Klarna"). For further information and the
Conditions from Klarna can be found in the payment information of the
sellers, which can be viewed at the following internet address:
https://luxusbetten24.de/pages/zahlung-versand.
§ 9 Retention of Title
The delivered goods remain our property until full payment of the purchase price has been made.
Property.
§ 10 Warranty
(1) We are liable for material or legal defects in delivered items in accordance with applicable
legal regulations, in particular §§ 434 ff. BGB. The limitation period for
statutory warranty claims is two years and begins with the delivery of the
Goods.
(2) Any seller warranties provided by us for certain items or from the
Manufacturer warranties granted to manufacturers of certain items are in addition to the
Claims for material or legal defects as defined in paragraph 1. Details of the
The scope of such warranties is determined by the warranty conditions that
Articles may be included as applicable.
(3) Due to the lighting conditions in product photography and different
Due to screen settings and displays, the color of the
Goods are not authentically reproduced. The warranty rights remain unaffected by this
untouched.

§ 11 Liability
(1) We are liable to you in all cases of contractual and non-contractual
Liability for intent and gross negligence in accordance with statutory provisions
Claims for damages or compensation for futile expenses.
(2) In other cases, we are liable – unless otherwise provided in paragraph 3 – only in the event of
Breach of a contractual obligation, the fulfillment of which is essential for the proper execution of the
enables the contract in the first place and whose compliance you as a customer regularly
may trust (so-called cardinal obligation), limited to the replacement of the
foreseeable and typical damage. In all other cases, our liability
excluded subject to the provision in paragraph 3.
(3) Our liability for damages resulting from injury to life, body, or
Health and according to the Product Liability Act remains from the foregoing
Limitations and exclusions of liability remain unaffected.
§ 12 Copyrights
We own all images, films, and texts featured in our online shop
be published, usage or copyright rights. The use of the images,
Films and texts, is not permitted without our express written consent.
§ 13 Data Protection, Consent to Data Processing and Contact
The information on the collection, storage, and processing
personal data and the related rights of the data subjects
contains the provider's privacy policy.
The privacy policy is available at https://luxusbetten24.de/pages/datenschutzerklarung
available.
§ 14 Applicable Law and Jurisdiction
(1) The law of the Federal Republic of Germany shall apply, excluding the UN-
purchase rights. If you have placed the order as a consumer and to
have your habitual residence in another country at the time of your order,
the application of mandatory legal provisions of this country remains as stated in sentence 1
unaffected by the choice of law made.
(2) If you are a merchant and your registered office is at the time of the order in
Germany, the exclusive place of jurisdiction is the seller's place of business in
Hannover. Furthermore, the local and international jurisdiction rules apply to the
applicable legal regulations.
§15 Out-of-court dispute resolution
(1) We are, pursuant to Article 14(1) of Regulation (EU) 524/2013 on online-
Dispute resolution in consumer matters (ODR Regulation) by law
obligated to inform consumers about the European Online Dispute Resolution platform (ODR-
to point out the platform of the European Commission. This can be found at
http://ec.europa.eu/consumers/odr/ erreicht werden.
(2) However, we do not participate in a dispute resolution procedure before a
consumer arbitration board. We are not legally
otherwise obligated for any reasons.

§ 16 Final Provisions
(1) All agreements between the contracting parties as well as their modification and
Amendments, including the modification of this provision, generally require the
Written form, provided that the binding submission of declarations of intent is not via a
is carried out via the seller's internet portal.
(2) The invalidity of individual provisions of these conditions does not affect the
effectiveness of the remaining provisions. Insofar as these General Terms and Conditions contain regulatory gaps
included, the legally effective provisions shall apply to fill these regulatory gaps
Regulations as agreed, which the contracting parties according to the economic
objectives and the purpose of these General Terms and Conditions had agreed upon, if they had
had known about the regulatory gap.